OKM Quality Policy
At OKM, quality is more than a standard - it is the driving force behind everything we do. Our motivation to implement and continuously improve our Quality Management System is deeply rooted in our mission to innovate, serve our customers, empower our employees, and protect our environment. Our Quality Management System has been certified according to ISO 9001 in December 2024.
What is a Quality Management System?
A Quality Management System (QMS) is a structured framework designed to help organizations consistently meet customer expectations and deliver high-quality products and services. At its core, it focuses on continuous improvement by refining processes, proactively addressing issues, and ensuring alignment with customer requirements. A QMS establishes clear guidelines for quality and effectiveness, outlining rules, responsibilities, and processes to monitor and improve operations.
Quality Management goes beyond meeting standards — it drives continuous improvement of operations and ensures that the organization adapts to changing requirements. By fostering a culture of improvement and providing employees with the necessary training and tools, our Quality Management System empowers the OKM team to deliver exceptional results while maintaining consistency.
This commitment to a Quality Management System allows us to continuously improve our offerings, enhance customer satisfaction, and stay competitive in the market. The six core principles of OKM's Quality Management System, including Customer Orientation, Management Responsibility, Engagement of People, Process Approach, System-oriented Management, and Continuous Improvement, ensure the highest standards in products and processes.
What means the ISO 9001 Standard?
ISO 9001 provides the foundation for a certifiable Quality Management System by defining clear requirements for quality processes. These include:
- Establishing a robust system for identifying risks, self-assessment, error prevention and continuous improvement.
- Consideration of internal and external influences, identified risks and opportunities and stakeholder expectations.
- Compliance with quality-related customer requirements and legal regulations through clearly defined and monitored processes.
TÜV SÜD Management Service is an internationally recognized company specializing in testing, inspection, certification and consulting in the areas of quality, safety and sustainability. The TÜV SÜD brand stands for high standards worldwide and is a symbol of reliability and neutrality. The company ensures that products, systems and processes comply with applicable legal and quality requirements. TÜV SÜD provides confidence to businesses and consumers by issuing marks and certificates that confirm compliance with international standards.
ISO 9001 Certification
The ISO 9001 certification provides OKM with a solid framework to ensure a consistent Quality Management System and foster innovation. It allows us to optimize our processes and maintain high quality standards in the production of OKM detectors. By adhering to ISO 9001, we streamline our operations, remain responsive to customer needs, and ensure that our products consistently meet customer expectations.
